Refund Policy


We work hard to make sure Lessons and Session materials meet your expectations and needs, and we hope you are 100% satisfied. However, due to the digital format of the OnTheBoard resources, refunds are not feasible. For this reason, we do not issue refunds. Please read all information on a product page before ordering.

However, if you have a problem, we are here to help. We want to make sure you get the most out of every resource you order from us. If after you complete a training or download a resource,  you have further questions, contact us and we’ll be happy to help.